Contact Us
Got a question about a review, spotted something that needs updating, or want to flag a casino we haven't covered yet? This is the page for that. We keep our contact process simple so you can get a straight answer without wading through forms or ticket systems.
How to reach the team
You can email us directly at [email protected]. We read every message and try to reply within a couple of working days. When you write in, it helps to include:
- Which page or review your message relates to (a link is ideal)
- What you've noticed or want to ask about — an offer that's changed, a broken link, a factual query
- Any screenshots or details if you're reporting something specific about a brand's terms
What we can actually help with
Non Gamstop Casinos is an independent comparison site. We research and rank non GamStop casinos based on public information about each brand's licensing, games, payments and welcome offers. We're not a customer service desk for any of the casinos listed here, so there are limits to what we can do. Here's a quick guide:
| What you're asking about | Can we help? |
|---|---|
| Corrections to a review, rating or offer detail | Yes — email us and we'll check it |
| General questions about how a casino type works | Yes, where we can answer factually |
| A dispute with a casino over a withdrawal, bonus or account | No — this needs to go to the casino's own support team, or their licensing body |
| Wanting to stop gambling or manage your play | See our Responsible Gambling page for options and support routes |
| Site terms, disclaimers or how we're funded | Covered on our Terms and Conditions page |
A note on commercial relationships
Some of the casinos featured on Non Gamstop Casinos, including brands like Betmica, Kikibet and Betninja, pay us a commission if you sign up through a link on this site. That never decides how we rank or write about a brand — our ratings and comparisons are based on the same research criteria for every entry. If you want to know more about how we assess and rank casinos, that's explained on our main comparison page rather than here.
Before you write in about a specific casino
If your query is about account access, a delayed payment, a bonus that hasn't credited, or verification documents, the fastest route is almost always the casino's own live chat or support email — they hold your account details and can act on them directly. We're happy to look into patterns of complaints when they inform our reviews, but we can't intervene in individual account issues.
Feedback that shapes our reviews
If you've played at one of the sites we cover, whether that's Betmica, Kikibet, WinnerIsland or any other entry on our list, your real experience is genuinely useful to us. Reader feedback on things like withdrawal speed, game loading, or how a welcome offer actually played out helps us keep our write-ups honest and current. Let us know what happened and we'll factor it into how we describe that brand going forward.
Learn more about our site
If you're curious about who's behind Non Gamstop Casinos and how the site operates, that's covered on our About Us page. It's a good starting point before you send a query, in case it answers what you're after already.
All content on this site is intended for readers aged 18 and over.